I drank the cold brew of this and it is very similar to the iced tea. Serving this cold seems to tone down the menthol aspect of the mint which lets more of the lemon through. However it’s lemongrass and lemon myrtle which is sweet (but not the lemon pie type sweet) but herb-y and not my favourite. So this is definitely a hot tea.
Also since I didn’t mention it in my last note, I just quickly want to say how awesome this company is. It’s one of the companies I discovered through compiling the list of Black-owner tea companies with Shae and Roswell Strange. It’s one of the few Canadian companies so while most of the blends weren’t super appealing to me (they were more standard blends that I’ve tried many times, though still worth checking out the site) and they were a touch pricey, I wanted to show them a bit of support.
Honestly I’m so glad I did place an order because this company is amazing. I ordered on Sunday and an hour after ordering I got A notification that a shipping label was made. The package arrived by Wednesday. It truly was some of the fastest turnaround I’ve seen.
The speedy turnaround should be enough reason for my recommendation but in addition to that, I received a personalized email from the company owner (rather than the standard business email/confirmation companies send) on the Monday thanking me for my order and offering to answer any questions I may have. It was just a lovely added touch of customer service.
Speaking of lovely, the packaging for the teas is really nice but more than just the packaging, even the bubble envelopes (and boxes and tissue paper per their Instagram) are branded. Now we all expect that from DAVIDsTEA, with their signature teal mailing boxes, but it was awesome to see from another company as well. I genuinely get more excited for these things, which I know is shallow but it’s true.
The attention to details and level of customer service is just really amazing and I’d recommend buying from them if you can. Plus, my order came with a thank you discount for a next order so they are also really appreciative in a financial sense as well. It’s just clear that their focus is customer satisfaction and retention and that makes shopping with them a pleasure.
Sounds like a great company!