Can't get to tea database

Hi, this morning I am unable to get to any tea page in the database through search or through my cupboard. Anyone else having an issue?

47 Replies

Yes, at least a few people have had this problem at least since yesterday. The Steepster team was notified and the tech team is working on it.

Hi — have you had confirmation from the tech team? Asking because some folks are saying that their support emails are bouncing. Mine didn’t but I also didn’t get an answer.

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I didn’t think this had posted because I got the same screen when trying to post it. Thanks for the info!

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MiepSteep said

Yeah, had trouble logging in as well. The support email bounced back too. Hope it gets fixed soon!

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Leafhopper said

I’ve also been having this issue since yesterday. I hope they get it fixed.

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Still having the problem here as well. So frustrating! I need to log a sipdown! LOL

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Samesies… also had a support email bounce.

What’s a little Steepster withdrawal? This is fine, everything’s fine. O_O

ashmanra said

Did you get your package?

I diiiiiiid! And I turned it around and sent it back! Please accept my (mildly insincere) apologies for not helping with your sipdown efforts… o_O

I got excited about a few extras for you. I saw you had What-Cha’s scented milk oolong on your list — I sadly sipped that down recently, but sent you Mandala’s, which is similar, and What-Cha’s sticky rice scented. “In the family,” so to speak.

Also a couple teabags toward your caffeine-less evenings, and a Whispering Pines because I think I remembered you being an EG/bergamot explorer.

I have already tried Perseus (wow), the Tea Spot sheng (porcini yum), and am about to crack into one of these Dammann Freres caramel oolong ridiculousness parties. I really want to write Steepster notes, errrrgh.

Thank. You. for popping my tea-swap cherry… this is fun as hell.

ashmanra said

Yaaaaaay! I did not send Bellocq because all of mine is soooo old. With the exception of White Nixon the ones I have on hand right now don’t really thrill me. White Wedding was good and I enjoyed Ashram Afternoon but those are all gone.

Perseus deffo needs to return to my cupboard someday. Such a good tea. I am glad you are enjoying your first swap and look forward to the arrival of your package!

I am glad we have one place left where we can all communicate!

Oh, goodness, you sent plenty! One of these days (when I haven’t placed five orders in two weeks) I’ll get a little something from Bellocq. They look so fancy.

I’m shocked and grateful the boards still work, yes! It’s probably too much to hope profile editing gets fixed along with the database, right? LOL

derk said

beerandbeancurd-

Package on the way!

Aw! I assumed my address was locked inside our convo, derk! Thank youuuuu! <3

If Steepster could handle gifs, I’d reply with cotton candy squee girl.

ashmanra said

derk – I got your wonderful package today! Can hardly wait!

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Irina said

I’m on day 3 now of no access to database. :(

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I’m gonna have soooo many tasting notes to catch up when this gets resolved… definitely not stressful

Bahahaha, I feel this.

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ashmanra said

I am having Steepster withdrawals! I had two sipdowns! I was given a new tea! I have zero socialization (almost) without you guys! What shall I do? (Clutches pearls)

Leafhopper said

Steepster withdrawal is real. :O I got excited when I saw some notices on my dashboard, but it still isn’t working.

Kelmishka said

I was mostly offline last week while traveling for work and then it went down as soon as I got back and needed to log a sipdown! :(

ashmanra said

I think of that meme “Did you even do CrossFit if you haven’t told anyone you did CrossFit?” This morning at breakfast I applied it to my tea. “Did you even have a sipdown if you didn’t log it as a sipdown?” “Did you even have a new tea if you didn’t tell someone you had new tea?”

LuckyMe said

Super frustrating. Didn’t realize how vital the tea database is until it went down. Like 90% of Steepster functions revolve around it.

Sitting on pins and needles waiting for this to be fixed.

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ashmanra said

It is Day 3 of no Steepster. Keeping busy so the mind doesn’t wander and existential dread close in like a dark vise on what remains of my sanity.

I hear birds singing and the sun is shining as if the world continues as normal, until I hear a Towhee say “drink your tea tea tea” and the abyss opens at my feet. How can I drink my tea??? (Tea tea) I scream into the void.

No one shall know of the two heroic sipdowns, the new tasting note on a new Harney tea. No longer is there a legacy to leave behind. The next generation of tea drinkers will begin as we, the old guard, began. Alone, groping in the dark for the word “mineral” for an oolong, trying horrible brands and crying out at the waste and the guilt of trying to pass off inferior teabags of disappointing dust to those who do not know better.

Will Cameron’s subscription still arrive? Did the swap make it across the continent? Will Superanna still be able to access my wishlist for Mother’s Day?

This is everything.

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