Today being earth day, it was nice that Starbucks was giving out free brewed coffees and teas if you brought in a reusable mug! I got this but as I suspected, it was bitter. The baristas know it is white tea but they don’t seem trained on the fact that it should be brewed at a lower temperature. Or perhaps they don’t have access to water less than boiling temperature? Furthermore, the tea menu is so inaccessible – you have to get the baristas to rattle off everything they have. Wouldn’t it make more sense to list the choices out on the menu board above? But still much more friendly approachable atmosphere than Teavana – I HATE the Teavana retail store experience with a passion.