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Man; I had two really good work stories to share today but it’s late and I definitely don’t want to type them both up after it taking like an hour to verbally tell Tre one of them (I guess mostly because I was laughing so hard). Maybe I’ll just type up one of them; which is more just a really irritating customer story. Bleck.

So, today there were two people working this evening; me and the other keyholder Bobbi. She happened to be on break at this point and was out of the store getting food from the food court so I was the only person in the store. Of course I was on till because someone has to always be on till; and it was busy. I had a line up of like eight people and was going as fast as I could, but they all had pretty full carts and I obviously had no till support.

Well I’m in the middle of ringing someone in when I hear someone shout at me from the other side of the till (where there’s currently no cashier): “Excuse me, I hate to interrupt and I’m so sorry to be a pain but can you give me a small bag to put my coffee in? I’m going to go on the bus and don’t want to spill it.” Umm, fucking excuse me!? I’m very obviously busy and you want a bag for your coffee!?

How about, if you ‘hate interrupting and don’t want to be a bother’ you just don’t interrupt? I don’t have time to help you right now; I’m short handed and the people in line who are paying me have been waiting much longer that you. And if you’re gonna go on the bus and don’t want to spill coffee then why did you just buy a coffee!?

But because I try to be a decent person I very quickly grabbed a small bag for her, whipped around and set it on the counter for her. I could tell the people in line were frustrated too. And then she had the gall to say “I’m sorry; I want it double bagged”. REALLY!? Well why didn’t you fucking say it initially? I don’t have time for this! So, back away from her while ringing people’s stuff in, I (probably very “snappily”) said: “I’m sorry Ma’am but the people in line here have been waiting a while and I don’t have time to help you more while I’m so short handed. If you’d like another bag you can come wait in line.”

I didn’t turn around but I’m pretty sure she just walked away. But really? I swear to God one woman in line clapped though…

But damn; just because I’m on till does not mean I’m your bitch. And really; you’re not even a customer! Bleck.

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Hello! My name is Kelly, though many people in the tea community call me Ros or Roswell.

I am a mid-twenties tea addict, blogger, and all around nerd. I grew up in the Prairies, but a few years ago I relocated to Quebec to pursue a career with DAVIDsTEA in the tea industry! I’m still working on getting my French language skills down…

My first introduction to tea, in any form outside of instant and bottled iced tea, was about seven years ago when I happened to stumble upon DAVIDsTEA while looking for a birthday present for a friend! I tried their Birthday Cake rooibos blend, and I’ve been hooked on tea ever since! In those seven years; I was introduced to the online tea community, expanded my interest in flavoured teas to include a deep love and appreciation for straight teas and traditional brewing methods, got a tea themed tattoo, started reviewing teas, amassed a sizable tea and teaware collection, became a TAC certified Tea Sommelier, & even came full circle by beginning a career in the tea industry with DAVIDsTEA!

I consider myself a Jack of all Teas, and strive to have a knowledge and appreciation of all tea types, formats, and styles of drinking. I don’t like to feel boxed in to just being a “flavoured tea” or “straight tea” drinker – my expectations may vary depending on the type of tea or how it’s been processed/prepared but if it’s good tea, it’s good tea no matter how it’s been made!

You name it, I probably drink it- and I’ll absolutely try anything at least once.

My default method of preparation is hot, Western style, and straight – but I’m not opposed to additions if I’m in the right mood. If I ever add something to a tea or use a different method of preparation I will ALWAYS call it out in the tasting note though.

I like to listen to music when drinking tea, especially when I’m brewing a large pot at a time or steeping Gongfu. Often I curate very intentional tea and music pairings, and sometimes I share them here in my tasting reviews. Music is something that I find can deeply affect the experience of having tea.

I’m also one half of the “tea and fandom” podcast GeekSteep where, weekly, we discuss newly explored fandoms over tea as well as try to figure out the perfect tea to pair with each fandom. You can find us on Spotify and Apple & Google podcasts.

Favourite flavour notes/ingredients: Pear, lychee, cranberry, cream, melon, pineapple, malt, roasty, petrichor, sweet potato, heady florals like rose, hazelnut or walnut, sesame, honey (in moderation), and very woody shou.

Least favourite flavour notes/ingredients:
Lemongrass, ginger, strongly spiced profiles (and most Chai in general), mushrooms, seaweed, chamomile, stevia, saltiness or anything that reminds me too much of meat that isn’t supposed to taste like meat…

Currently exploring/obsessed with: Sheng from Yiwu, Yancha (Qilan in particular), anything with a strong sweet potato note. Also, I need to try ALL the root beer teas! Searching for a really good caramel flavoured blend, ideally with a black tea base.

Please contact me at the instagram account listed below if you would like me to review your teas.

Currently I’m employed in the tea department of the DAVIDsTEA head office. While I’m still sharing my own personal thoughts on new & existing DAVIDsTEA blends, I am no longer numerically rating them due to the obvious conflict of interest. Any comments expressed are a reflection of my own thoughts and opinions, and do not reflect the thoughts and opinions of the company. Any DAVIDsTEA blends you currently see with a numeric score were reviewed prior to my being hired there and have not been adjusted since becoming a DAVIDsTEA employee.

Location

Montreal, QC, CA

Website

https://www.instagram.com/ros...

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