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My addiction to loose tea began a few months ago at a mall when I was speeding past a Teavana and an associate got my attention with a sample of Maharaja Chai Oolong/Samurai Chai Mate blend. I was honestly blown away. I described the difference in bagged tea to loose tea to my mom as “like black & white tv to HD”. My heart fell when I read the horrible reviews about Teavana of course-how a company treats their staff matters. I did get a salesy feel, but having been in many brutal sales jobs it doesn’t bother me unless they are relentless, then I just say “I know this is your job, but I don’t respond well to sales pressure, so let me have a look around-thanks!” And don’t have problems. Here’s hoping the Starbucks purchase helps them with all that. So I am a lover of all things chai, and I adore this one. The dry leaf smell is cinnamony/cardamomy and even after sampling all the chais at David’s Tea, (I was dying to try the famed pumpkin chai which is out of season, so I bought an entire chair sampler just to get it!) I keep going back to this one. A few other people mentioned that there aren’t many Oolong leaves in there to unfurl in my strainer, I did notice that, but otherwise, this one is spicy perfection for me in a latte..