The chai is good, but a little heavy on the cardamom.
Customer service is horrible. my order took over a week to ship. After waiting a week, I tried leaving a message on their phone, email, and facebook to reach them. It took them two days to respond. The told me they’d rather I didn’t order anything else from them. I was not nasty in any off my correspondence, I just wanted to know the status of my order. They had charged my credit card over a week earlier and I had not heard anything from them. They seem to think the consumer owes them something.