I had a really long shift at work today, and I knew that the tea I had prepared in my thermos was NOT going to last me all shift so since I had just been down to the bank to cash my latest paycheck I went and stopped at Tea Desire right before my shift started and picked up a Tea to Go!
I’m just going to take a second the RAVE about the absolutely amazing customer service there! Personally, I’ve really never had a bad experience anywhere I’ve gone to buy tea – and I’ve had some super helpful and fun people serve me at the different DAVIDsTEA locations I’ve been to, but nothing compares to Tea Desire! There are two lovely ladies who consistently work there (maybe there are more employees, but those are the only two I’ve encountered) and each time I go they impress me! Not only are they very sweet and friendly, but they have a great knowledge about their product and an amazing memory! After having only gone there one time, my second time there they not only recognized me but also remembered exactly what I had purchased. And now, I go there a lot more since I work in the mall – and they greet me by name each time. A few times the older of the two ladies has had some great conversations with me about her favourite teas and other topics, and both of them are really good at recommending teas I would like based on what teas they know I constantly buy (and so what flavours I like) as well as making good (and not pushy) suggestions on other teas to try that I haven’t really explored. Plus, they’re not afraid to share with me the teas they personally stock and love and which teas they don’t. There’s none of this “everything we sell is magical and wonderful” bullshit.
And, today when I came in they greeted me by name. When I told them I was just looking for a Tea to Go today the first thing they asked was “would you like to try something new – or do you want one of your favourites!”. I love that they know what my two favourite teas from there are (Champagne Cassis and Banana Tea “Chocolate Cream”). So yeah, REALLY great customer service.
Anyway, the tea was predictably fantastic! I get this one To Go often because it’s a really heavy blend and keeping stocked is sort of expensive because of that. The amount of grams I get of dry leaf (well, fruit) is almost equivalent to the amount I’m paying (with mall discount) – so I think it’s one of the better teas to get To Go, price wise.
It had an especially oily mouthfeel today – but I’m not really picky about having “clean teas” or an oiliness with my teas as long as they TASTE good.
