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It’s been over a month and I still haven’t gotten my Strawberry Cream cacao tea. Huh.

This tea smells like straight up freshly squeezed lemon. I get no discernible grapefruit in scent or flavour. The base is pretty good, quite floral. Methinks this would make a better cold brew. Hot, it’s not doing much for me.

Sil

Wow… A month

Fjellrev

Very tempting to file a PayPal dispute.

OMGsrsly

There’s a time limit for a PayPal dispute, FYI. All it does is open urgent communication, and if they ignore it then you get your money back. If they respond, then awesome.

Fjellrev

I know, I have another ten days or so left to do it.

Sil

just do it. i’m so tired of their crap… lol

OMGsrsly

:) I did it with another tea company, and they got back to me right away. They weren’t answering their regular email, so I don’t really feel bad about it. So… good luck, whatever you decide to do!

Fjellrev

That’s great that they got back to you. Hmm, maybe wait one more day? The first package didn’t have my main tea, the second one was apparently sent 13 days ago but still hasn’t arrived despite the first one arriving in 9 days. Have until the 14th to file a PayPal dispute.

OMGsrsly

No tracking # or shipping notice? :(

Fjellrev

Nope, I was told that if the second package doesn’t show up they’ll send a third one with tracking. The second package was supposedly sent on the 20th or so and nothing has shown up even though the first one (missing my 100g of cacao) took a little over a week to arrive. Nothing in the mail today again. So perhaps I should email again and if something isn’t sent with tracking ASAP I’ll file a dispute.

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Sil

Wow… A month

Fjellrev

Very tempting to file a PayPal dispute.

OMGsrsly

There’s a time limit for a PayPal dispute, FYI. All it does is open urgent communication, and if they ignore it then you get your money back. If they respond, then awesome.

Fjellrev

I know, I have another ten days or so left to do it.

Sil

just do it. i’m so tired of their crap… lol

OMGsrsly

:) I did it with another tea company, and they got back to me right away. They weren’t answering their regular email, so I don’t really feel bad about it. So… good luck, whatever you decide to do!

Fjellrev

That’s great that they got back to you. Hmm, maybe wait one more day? The first package didn’t have my main tea, the second one was apparently sent 13 days ago but still hasn’t arrived despite the first one arriving in 9 days. Have until the 14th to file a PayPal dispute.

OMGsrsly

No tracking # or shipping notice? :(

Fjellrev

Nope, I was told that if the second package doesn’t show up they’ll send a third one with tracking. The second package was supposedly sent on the 20th or so and nothing has shown up even though the first one (missing my 100g of cacao) took a little over a week to arrive. Nothing in the mail today again. So perhaps I should email again and if something isn’t sent with tracking ASAP I’ll file a dispute.

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