So DH hears me talking about this, and orders from Teavana, of all places. Would have liked it direct from Breville, i.e. any issues: Teavana put a very clearly worded note in the box, NOT to contact them if it needed to be returned, whatever… For me this was a splurge item and would not have purchased it on its merits on my own. It looked like an overpriced hot pot I had in college.
After a month of use I must say that I love it, and it is a pretty awesome appliance. I love tea and have for my entire life so to get to play with exact temps and times without much fussing is really nice. So except for the price, about $270 w shipping and taxes, I am very happy with it. Does what it says, and does it well. Only wish it would hold temp longer than 1 hr. esp. as I like to make a large amount and drink it thru the day.
