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I’ve been using this for about 8 months now and I do love it. I’ve tested the water temperature for the buttons and I find that they are not 100% accurate, and they are certainly not accurate for the type of tea the buttons specify but I always boil water anyway and then cool it manually. It can be a bit loud, but I just turn the music up. Basically it does it’s job nicely and the preset buttons can be useful if you are aware of the exact temperature they reach.