I have been in Teavanas before where the staff was really pushy about the upselling: I know that’s their job but I don’t care for it. I am adding this Teavana because the staff there are reasonably laid back. They did try to sell, but they weren’t jerks about it. The two times I have been in there, they were nice, and they didn’t give me any static when I used strategic purchasing to maximize the value of my email coupon. A reasonable place of business.