drank Classic Laoshan Black by Yunnan Sourcing
13531 tasting notes

SIpdown. And now i have to decide if i want to re-order. I’m not really all that impressed with YS as far as the customer experience goes on this one. I haven’t had issues before but no issues does not mean that it would have been handled better. I’m not demanding but i have recieved exceptional customer service from places even during covid and this was not that. Make a mistake – own it, resolve it in the customers favour.

having worked in multiple roles over my life so far that were customer facing maybe my expectations are too high but i DO praise/celebrate companies that do it right, so i don’t feel bad knocking companies doing it less well. All in all just a missed opportunity to make me a high promoter of the company.

Login or sign up to leave a comment.

Login or sign up to leave a comment.



So no real clue what to write about myself here. A friend got me into drinking loose tea and it’s something I thoroughly enjoy though I have nowhere near the experience that many folks on the boards seem to have.

My other interests are cycling, reading, board games, disney cruises, world of warcraft and dancing – in no particular order. I love travelling as well!

Most of that is on hold these days though, including tea drinking like I used to as I have a new little one who eats up all my spare time.


Toronto, ON

Following These People

Moderator Tools

Mark as Spammer