My first 52teas order arrived yesterday — woohoo!!!!! I was too pooped from work and had so many other things to catch up on that I decided to wait until today to start steepin’ (but you can bet your sweet bippy that I opened them all last night and sniffed the leaves). Yummy!
So, I bet you’re looking at the tea that I’m rating and giving me the hairy eyeball. I know what y’all must be thinking: “but she goes on and on about how she doesn’t like chocolate, and yet she buys a big honkin’ 4 oz tin of this?!?! She cray-zay!” Yes, I am, as I think you’re thinking “cray-zay.” I actually really like Girl Scout Thin Mints — they’re sort of in their own realm of chocolate. But then again they’re not available year round, so that makes them more of a treat. I generally prefer my chocolate mixed with other things such as peanut butter, mint, cookies, caramel, etc (never chunky nuts — blech). But even then I can only do a little at a time and then I’m good for at least a month or more in regard to consuming chocolate. So, I think that my tin of this should last well over a year. Well, unless my Mom steals it from me.
This tea truly is like a liquid Thin Mint. It’s sort of like having a smooth black tea while eating a box of those cookies. Like you’ve just swallowed your cookie and then quickly taken a sip of tea. NOM!
This tea also helped me stop crying after a second mystery Samovar package showed up today. It turned out to be my original order that had been mis-handled. I thought that the original package would be sent to me — apparently not. This original box that I received today (2 days after sending out the Geek Prizes almost a week late) has the super-special prize for the Geek Pride grand prize winner placed in a nice gift box whereas the replacement shipment had everything thrown in and individually wrapped up in TONS of bubble wrap (you’ll eventually see Cait — again I apologize). The boxed item takes up about a third of the space of what I sent out to Cait. I was moved to angry tears because I was so very excited to place my first Samovar order and it has turned into such a nightmare. I don’t plan on ever repeating this nightmare ever again — I didn’t spend this much money to get so much grief. I’m awaiting a response from Samovar to see what on earth I’m supposed to do with this box that I don’t want and I’m angry that I have to deal with it. At least I wasn’t double-charged because I couldn’t afford that (my car payment would have bounced). If that had happened, then you would’ve seen Rabs really really mad.
Sorry for the venting, but it does come back around to my conclusion:
All of this frustration seemed to melt away once I sent off my email to Samovar and I was able to concentrate on this wonderful tea. I’m definitely tickled pink with Frank’s customer service and free shipping. The thought of spending my money (and knowing how much further it’ll go) at places like 52teas gives me hope in my tea future. TG
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We made this iced last night, and it’s pretty good.
Sorry to hear about that. :( And I was just contemplating buying something from them too.
I think that you should go ahead and buy from them — in no way do I mean to discourage others from buying Samovar’s wares. It’s more of a warning of potential issues to put out there, and if enough issues happen to enough people then that’s when I’d say not to order. I’ve worked retail long enough to know that freak things happen, but that background also gives me insight into how situations like this should be handled, and I’m not impressed with how it’s been handled thus far.
I am still sad over your samovar experience :(
As far as I’m concerned, 52Teas ROCKS! Frank responds promptly to emails, the teas are terrific, and the shipping is usually quite prompt. There have been a few times when it’s been a bit slower – but you know what? I’d rather have FREE shipping and wait a little longer for the tea. The free shipping enables me to buy more tea!
Adding some more praise to Frank’s customer service. He didn’t ship to Denmark but to some other European countries when I first learned about the site, but I asked him nicely and he figured it out and included Denmark. Okay, I begged pitifully, but it amounts to the same thing.
AND on my birthday he made a special coupon code for me that gave me free shipping for a couple of weeks.
If that’s not awesome customer service, I don’t know what is.
blush Thanks, LiberTEAS. Glad you are enjoying the Chocolate Mint, Rabs. (I just saw what the TG stands for; that’s awesome!)
and thanks to you too, Angrboda.
It’s so good to be appreciated. Please keep spreading the word about our teas/service! We’re still a small operation with BIG plans.
52Teas – I don’t know if you have heard, but TeaEqualsBliss and I have started a new tea review blog called SororiTEA Sisters. I have one of your teas reviewed and published thus far. :)
ps: did you happen to see my reblend requests?
The pleasure’s all mine! (TG and all) ;)
I’d sort of moved 52teas off to the side when I found out that most of the blends were “temporary.” Once I got over my fear of loss and then read the comments on Angrboda’s birthday I knew that I had to try 52teas. That’s what I call customer service. And to top it all off — I consider Wichita my hometown, so it’s wonderful to support a local business :D
@Rabs yea it does make me sad when the teas go away, but on the other hand there is ALWAYS something new!
Aww, so sorry to hear about your woes. Glad you liked this one, though!
We made this iced last night, and it’s pretty good.
Sorry to hear about that. :( And I was just contemplating buying something from them too.
I think that you should go ahead and buy from them — in no way do I mean to discourage others from buying Samovar’s wares. It’s more of a warning of potential issues to put out there, and if enough issues happen to enough people then that’s when I’d say not to order. I’ve worked retail long enough to know that freak things happen, but that background also gives me insight into how situations like this should be handled, and I’m not impressed with how it’s been handled thus far.
I am still sad over your samovar experience :(
As far as I’m concerned, 52Teas ROCKS! Frank responds promptly to emails, the teas are terrific, and the shipping is usually quite prompt. There have been a few times when it’s been a bit slower – but you know what? I’d rather have FREE shipping and wait a little longer for the tea. The free shipping enables me to buy more tea!
Adding some more praise to Frank’s customer service. He didn’t ship to Denmark but to some other European countries when I first learned about the site, but I asked him nicely and he figured it out and included Denmark. Okay, I begged pitifully, but it amounts to the same thing.
AND on my birthday he made a special coupon code for me that gave me free shipping for a couple of weeks.
If that’s not awesome customer service, I don’t know what is.
blush Thanks, LiberTEAS. Glad you are enjoying the Chocolate Mint, Rabs. (I just saw what the TG stands for; that’s awesome!)
and thanks to you too, Angrboda.
It’s so good to be appreciated. Please keep spreading the word about our teas/service! We’re still a small operation with BIG plans.
52Teas – I don’t know if you have heard, but TeaEqualsBliss and I have started a new tea review blog called SororiTEA Sisters. I have one of your teas reviewed and published thus far. :)
ps: did you happen to see my reblend requests?
The pleasure’s all mine! (TG and all) ;)
I’d sort of moved 52teas off to the side when I found out that most of the blends were “temporary.” Once I got over my fear of loss and then read the comments on Angrboda’s birthday I knew that I had to try 52teas. That’s what I call customer service. And to top it all off — I consider Wichita my hometown, so it’s wonderful to support a local business :D
@Rabs yea it does make me sad when the teas go away, but on the other hand there is ALWAYS something new!
Aww, so sorry to hear about your woes. Glad you liked this one, though!